PITCO’s services included a comprehensive review of KE’s current distribution network design through desk research, field visits, and stakeholder meetings. PITCO analyzed existing specifications and SOPs to align with national and international standards, reviewed fixed asset management documentation, and evaluated technology interventions such as GIS, AMI/MDMS, SCADA/ADMS, and OMS/MWFM. Our team conducted a gap analysis, provided recommendations for each workstream, developed a business case with ROI, and prepared a deployment strategy. PITCO also assisted in presenting the roadmap to KE’s Board of Directors and the Regulatory Authority of Pakistan.

Key achievements included establishing Planning & Engineering Centers, deploying GIS-based mapping, and implementing Automatic Meter Reading (AMR) systems to improve the service delivery. Additionally, PDP facilitated energy conservation efforts, introduced cost-reflective tariff models, and modernized human resource management. The program’s comprehensive strategy helped DISCOs reduce energy losses, optimize operations, and align their performance with international best practices, setting the stage for a more efficient and financially viable electricity distribution network in Pakistan

The EEC project developed Power Conservation Action Plans, DSM programs, and led energy awareness campaigns across targeted DISCOs. Key services included establishing DSM Cells, conducting load research, and developing municipal pump replacement and tubewell efficiency programs. The Municipal Pump Replacement Program helped DISCOs reduce energy demands by replacing inefficient equipment in urban water utilities, while the Tubewell Efficiency Improvement Program aimed to save energy through tubewell pump replacements in agriculture. PITCO also led GIS mapping for improved resource planning and created a GIS-based utility mapping system for efficient data management, consumer information integration, and load flow analysis across Pakistan’s power network.

The performance improvement action plans covered various areas of DISCO operations, including governance, organizational structure, financial management, commercial management, and human resources. The plans included detailed recommendations for expanding and rehabilitating the distribution system, improving financial forecasting and budgetary planning, enhancing customer care and services, and implementing a new Customer Information System (CIS). The plans also addressed the need for modernizing HR practices, conducting training and capacity building, and improving internal and external communication strategies. The comprehensive action plans aimed to transform the DISCOs into financially viable and efficient entities.

The services provided included preparing an ERP blueprint, developing and implementing a new accounting manual, and providing training and support. The project also involved conducting a cost of service study to determine appropriate tariffs for consumers. The comprehensive financial management assistance aimed to improve the utilities’ financial performance, enabling them to achieve long-term sustainability and efficiency.

The project involved a thorough operational assessment and audit of all DISCOs, identifying gaps in HR practices and developing improvement action plans. The assistance also included implementing a Human Resource Information System (HRIS), conducting training workshops, and improving organizational structures. The comprehensive HR management assistance aimed to enhance the DISCOs’ HR capabilities, ensuring better workforce management and improved service delivery.

The services provided included liaising with DISCOs for data collection, developing and implementing the CoS model, and providing training sessions for DISCO and NEPRA professionals. The project also involved improving regulatory guidance, reviewing tariff rules, and assessing IT infrastructure for better data management. The comprehensive study aimed to improve the utilities’ capacity to determine appropriate tariffs, ensuring financial sustainability and efficiency.